PRIVACY POLICY
Welcome to the website www.papadopoulos.com.gr (hereinafter "Website"). The Website has been created by the company "PANTELIS PAPADOPOULOS SA" (hereinafter "Company"), in order to provide information and services to its visitors / users (Users). The Company is Responsible for the Processing of your personal data, which it receives through the use of the Website, in accordance with the General Regulation 2016/679 of the European Union for the Protection of Data (General Data Protection Regulation, hereinafter referred to as "GDPR" ). In this Statement we provide you with information regarding the type of personal data we collect about you, the manner and purposes for which we collect it, the third parties with whom we share this data, and the rights you have.
What personal data do we process?
Personal data is that information concerning a natural person, whose identity is or may be disclosed. The personal data that can be collected during your browsing of the Website is the email address. The Company does not collect personal data directly through the Website, unless you contact and use the contact details and individual email addresses that refer to it.
For what purpose do we process your personal data?
The Company, having a legal interest in this, processes the data of the Users of the Website, only for informational and advertising purposes, after their explicit consent.
The Company has designed a standard contact form on its Website in order to facilitate communication with anyone interested. This form is used for any questions or requests regarding the Company's products and services and directs them to the appropriate department or staff member. In some cases, our Website may be used by prospective affiliates, in which case the subject should be aware of the Privacy Statement.
Furthermore, it is possible to subscribe to the Company's newsletter, so that every interested visitor to the Website can be informed about the news and offers regarding the Company's products and services, after agreeing to the above reasons for processing his data before the possibility of subscribing in this. In order for the Company to manage and respond to your questions and requests, it can collect and store your email. This information is used strictly to ensure that the Company responds satisfactorily to your questions or requests and will not be disclosed to third parties other than those referred to in this policy or where disclosure is required or permitted by law. For the legal processing of your data under Regulation (EU) 2016/679, we recognize a minimum prerequisite before the processing of personal data. In this case, the minimum prerequisite for the processing of the data by us is the granting of your explicit consent for the processing, by submitting the respective form only in case you agree with this policy.
In case the User wishes to no longer receive informative newsletters or wishes to be deleted in total from the newsletter submission system of the Website, he can inform the Company by sending an e-mail to gdpr@papadopoulos.com.gr or by clicking on the option “unsubscribe” in the body of the email he receives from the" Company "or by contacting the Company directly at 210-5193304. In any case, the User has all the rights provided by the General Regulation for the Protection of Personal Data as they are mentioned in the special section below. In addition, the Website gives the possibility to fill in the guarantee activation form
In addition, the Website gives the possibility to fill in the guarantee activation form (see section https://www.papadopoulos.com.gr/warranty-form/ ). At this point, the Company, in addition to the information regarding the product that the final consumer purchased, collects the following personal data: name, surname, address and telephone, in order to easily identify if a Company product sent for repair is covered from the guarantee.
In the future, the above information may be used in case a product needs to be recalled or in case the Company wants to contact the final consumer for issues related to the warranty, ie for an extension of the warranty period or for any other information or offer in relation to the product purchased. The User must agree to the above reasons for using and processing his data before completing the above form.
Also, in the above guarantee activation form, the possibility of subscribing to the Company's newsletter is provided, where the above mentioned about subscribing to the newsletter apply.
In case the user wishes to unsubscribe from the warranty activation form, he can inform the company by sending an e-mail to gdpr@papadopoulos.com.gr or by contacting the Company directly at 210-5193304. In any case, the User has all the rights provided by the General Regulation for the Protection of Personal Data and as they are mentioned in the special section below.
Finally, regarding the Creation of a User Account: Our Company processes your Personal Data for and when you log in to the “DEALERS LOGIN” application, in order to be able to provide you with the required account functions, in order to receive information about the products and their availability.
Who do we share your data with?
The Company does not sell, rent, or in any other way provide personal information that is voluntarily submitted by the visitors of the Website to any third party.
How does the Company protect your data?
Our Company has taken all appropriate organizational and technical measures, in accordance with technological standards and applicable laws and regulations, in order to ensure that the processing of your personal data, either by itself or by third parties on its behalf, is lawful, appropriate and has the suitable level of security to prevent any unauthorized or accidental access, processing, deletion, alteration or other use thereof.
How long will your data be kept?;
The personal data processed by the Company must be kept for the entire period necessary for the fulfillment of the purpose of the processing and until the submission of a deletion statement from the receipt of informative newsletters or from the warranty activation form, as analyzed above. At the end of this (duration), the data are deleted unless otherwise specified by the text legal and regulatory framework or as required to defend the rights of the Company before a Court or other competent authority.
What are your rights?
In any case we would like to inform you that, according to the current legislation, you have and can exercise the following rights, namely (a) the right of access to your personal data, as well as the information related to the processing, (b) the right to correct inaccuracies and to supplement any incomplete data, (c) the right to delete ("right to be forgotten"); and (d) the right to restrict the processing of your data in cases expressly defined by law, (e) the right to portability of your data in a structured, commonly used and machine-readable format (eg cd); (f) the right to transmit your data to another - besides us – controller, as well as (g) your right to object to the processing of your personal data in cases expressly provided by law. The exercise of one of the above rights is done by submitting a relevant document of your request to our Company to which we undertake to respond within one (1) month of receipt. It is mentioned that this deadline can be extended automatically and unilaterally by the Company for two (2) additional months taking into account the complexity of your request, as well as the number of general requests.
Furthermore, our Company undertakes the obligation to inform you, without undue delay, of any violation of your personal data, which may endanger your rights and freedoms and provided that it does not fall into one of the exceptions expressly provided by law. In any case, if you find yourself violation of the protection of your personal data, you have the right to appeal to the Hellenic Personal Data Protection Authority.
Who can I contact for any questions / issues?
For any question, clarification or request regarding the protection of your personal data you can contact the email address gdpr@papadopoulos.com.gr.
What about third party websites?
The Website may provide access to third party websites through appropriate links. These links are placed solely for the convenience of the Users of the Website, while the websites to which they refer are subject to the respective, of these websites, terms of use and Privacy Statements. The placement of the links is not an indication of the approval or acceptance of the content of the respective websites by the Website Administrator, who is not responsible for their content or for the privacy practices or the accuracy of the materials contained therein. The Company has no control over the websites owned by third parties or their content, which are visited through this website or are available on it and, therefore, the Company does not endorse, fund, advise or otherwise accept any responsibility for these websites or their content. If the User decides to use, through the links of the Website, one of the third party websites, he accepts that he does so at his own risk.
Right of complaint:
In case you consider that we have not sufficiently satisfied your request and the protection of your personal data is affected in any way, you can appeal to the Personal Data Protection Authority, using the following contact details: Website www.dpa.gr Postal Address: Kifissias Avenue 1-3, T.K. 115 23 Athens, Call Center +30 210 6475600 Fax: +30 210 6475628, E-mail complaints@dpa.gr.